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Compassion in a Painful Time
Erika Mendelsohn knows this at first hand. More than 20 years ago, she
broke a kneecap in a fall caused by a pair of misleveled cellar doors on
a sidewalk. It was a debilitating injury that bothers her to this day in
bad weather. Seeking an attorney, she took the recommendation of a
customer in her husband’s Forest Hills butcher shop and met with Cheryl
Moin. In Cheryl she found an attorney who was “very smart, very
capable,” and, most importantly, who put her at her ease. She never
considered another lawyer.
Warmth + Professionalism = Reassurance
Getting caught up in the legal system for the first time is a scary
experience. You’re a target for intimidation. But Cheryl was a standout
for Erika, explaining every step of the process and telling her exactly
what to expect. Cheryl worked tirelessly for Erika and obtained a
settlement that brought her the compensation she deserved without an
expensive, nerve-wracking trial; but the “very reassuring” support Erika
got from Cheryl and the rest of the team was just as important.
Support in a Crushing Mishap
Some years later a holiday boat ride turned tragic for Erika when
fingers on both her hands were crushed between her boat and the hotel
dock. With the trust she felt from her first experience, it was natural
for her to turn to Hill & Moin again. The team focused on the manner in
which the boat had been maintained by a hotel employee, and again
achieved a resolution that was highly favorable to their client. Even
though Erika had been through the process, Hill & Moin’s reassurance and
warmth were key to coping while afflicted with another painful,
Nowhere was this more true than when Erika had to give a deposition.
Sandy Hill’s combination of calm, professional preparation and warm
concern were a source of strength for Erika. It was “terrifying” being
confronted by a lawyer and having to give sworn testimony, she says, but
with Sandy’s expert preparation and her constant presence to rely on,
she came through it.
A Record of Trust Validated
And the same was true still more recently, when another sidewalk injury
resulted in a plate being inserted in Erika’s elbow. Hill & Moin ‘s
warmth and friendliness, the pains they took to keep her informed, and
the built-up trust she was able to repose in them reassured her she
would come through this traumatic experience while they worked to make
sure she was compensated for her injuries.
Hill & Moin—Your “Family Attorneys”
Erika Mendelsohn can bear witness to the negotiation and litigation
skills that enable Hill & Moin to achieve excellent results in all kinds
of personal injury cases, from simple slip-and-falls to complex
questions of supervisory liability. But as important, she can bear
witness to the caring commitment that makes her feel like family.
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